About our products & Warranty Terms

We supply and install a range of products to suit your budget from standard internal doors to DELUXE doors made here in south Brisbane, with 4 types of finishes to your doors plus all hardware and accessories there is no need to leave your house.  

Throughout making your selection we have used images to help understand what you are purchasing,here is a list with a description of each 

 

2-10 year PRODUCT warranty on doors 

*see terms and conditions 

.  

Our best range of doors available, DELUXE, made from Malaysian staingrade timbers here in south Brisbane, includes all Upgrades standard when selected in a package and come with more available options than our standard range 

Frames :This includes all frame work and architraves plus our storm mould package, supplied and installed,your existing frame is removed and your new frame is installed,frames can be made from a number of materials listed below

Woodhouse Weatherproof Pink Primed LOSP Treated Architectural Pine is a range of Radiata Pine door jambs manufactured for outdoor use in above ground structural and decorative applications. Painted with a genuine pink primer, and H3 LOSP treated against fungal and insect attack,Woodhouse Weatherproof product is ready for painting OPTION only 

 

 Meranti door jambs are high class and classic. Designed to be stained to bring out the natural beauty of the timber,standard on all our stain finish frames

Sill- Hyne only imports quality assured products that are suitable for harsh Australian conditions. The Merbau sill is sufficiently fire resistant to meet AS 3959 and sourced from sustainably managed forests. Comes Standard on all our door frames 

Perimeter seals are designed for the gap between the door and the frame (up and down the jamb and across the head of the door) are termed door frame seals or perimeter seals, these seals are fitted neatly rebated into the frame itself. All our DELUXE range come standard with theses and our basic range has the options to upgrade (see door frame upgrades)

All our DELUXE range doors are sealed prior to final assembly & glazing to ensure full coverage to give maximum protection from the elements.Sikkens for all stained finished doors or Taubmans 3 in 1 sealer, primer & undercoat for paint finish. Taubmans 3 in 1 is a superior high performance product, which is 100% acrylic and suitable for exterior use. It has excellent filling, sanding and stain blocking properties which promotes adhesion to glossy enamel  finishing coats.

Painting is a extra OPTION on all our doors, if painting is selected our prices include painting of your new door or frame only (that you purchased from us) Painting is either done onsite or before installation depending on your purchase, all painting prices include 1 undercoat and 2 final coats in one chosen colour, (2nd colour Upgrades available but will incur extra costs ) we can colour match and we use taubmans or dulux products 

*we only paint what we supply and install, touch up to walls around door ways is not covered in our prices 

see adition services for more painting options 

 

QBCC licence no 15219275

We are already very competitive on price if not cheaper than all the big named stores, we offer a wider range of payment options including a simple 4 part payment plan, making us stand out from the rest and allowing you to purchase that new dream door 

We are proud to be suppling products from the following companies

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We are fully qualified and insured

 Terms and conditions 

 1 Warranty -Just doors qld obligation
* Subject to the terms and conditions set out below, items supplied by Just doors qld are guaranteed by the manufacturer to be of good material and workmanship, free from defects which render them unserviceable or unfit for the use for which they were manufactured. The warranty period for each item is listed in Part
* If Just doors qld agrees, in its absolute discretion, that an item or part of an item is defective in breach of this warranty, Just doors qld will repair the defect, or, at its option, replace the item or part of the item. Replacement items or parts of items are supplied unfinished and are warranted remainder of the warranty of the original
* Just doors qld warrants that any services supplied to you are performed with reasonable care and agrees, it its absolute discretion, that any services have been performed unsatisfactorily in breach of this warranty, Just doors qld will supply those services again or pay the cost of having those services supplied

2 Warranty -  Customer obligation
* As soon as items are delivered, you must examine them for noticeable defects and inform Just Doors Qld In writting of any broken glass or Any other defects apparent on delivery within 24 hours of the items being fitted. Entrance doors should be hung in weather protected areas as per Manufacturer Warranty Guide
* You must preserve as far as possible for just doors qld inspection, items that you claim do not comply with the Just doors qld warranty and return those items to just doors qld promptly at no cost to Just doors qld
* All doors Immediately after fitting must be sealed on all faces and edges with at least 2 coats of sealing paint or vanish to prevent undue absorption of moisture. Stain, primer and undercoats are not acceptable as sealing
2A* solid core meranti timber doors (also known as engineered doors, with fine grade veneer finish) come with 2 year manufactures warranty, starts from purchase date, receipt of purchase required for warranty claim, doors can be trimmed Upto 10mm max each side 

2B* solid Meranti Timber doors (solid Meranti joinery doors) come with a 2 year manufactures warranty, starts from purchase date, receipt of purchase required for warranty claim, doors can be trimmed Upto 10mm max each side 
* You must do regular maintenance of the items. In particular, you must examine exterior doors directly exposed to weather regularly and refinish them as necessary to keep in good working order
* You must not repair or replace any item without the prior written consent of Just doors qld or the manufacturer otherwise Just doors qld will not be liable to reimbursement

2C* Fibreglass (composite) doors all come with 10 year manufactures warranty and can be installed in exposed areas, Dark colour doors will require overhead protection as per manufactures guide line,

2D* Handles and locks 

 

3- Limitation of Liability
* Subject to clause 3.2, clause 1 sets out the full extent of Just doors qld obligations and liability to you with the respect to the items and services supplied to you and all other liabilities, warranties, conditions or terms whether express or implied by statute or general law are expressly
* Just doors qld does not exclude, restrict or modify any statutory right you have or statutory liability of Just doors qld which cannot be excluded, restricted or modified or except to a limited extent, including rights and liabilities under Part V of the Trade Practices Act, 1974 (Cth) or corresponding State legislation .However, where such statutory rights and liabilities apply, to the extent to which Just doors qld is entitled to limit its liability or your rights, your rights and Just doors qld liability are limited at just doors qld option to:
* In the case of goods, any or more of the following:
* The replacement of the goods or supply of equivalent goods;
* The repair of the goods or supply or equivalent goods;
* The repair of the goods;
* The payment of the cost of replacing the goods or of acquiring equivalent goods; or
* The payment of the cost of having the goods repaired; and
3.2.1.5.1 In the case of services: Supplying the service again, or The payment of the cost of having the service supplied again.
* Just doors qld does not warrant that the items are fit for any particular purpose or intended use by you and you must satisfy yourself that the items are so
* Just doors qld will not be liable under the Just doors qld warranty unless you satisfy Just doors qld that you have complied with the obligations set out in clause 2 and  any  instructions of Just doors qld relating to  the items or services.
* Just doors qld accepts no liability to damage to any item fitted in damp, moist or freshly plastered areas
* As variations in colour, grain and texture are characteristics of timber, they are not considered to be defects and Just doors qld accepts no liability for colour or grain matching,
* As minor shrinkage and swelling of components, particularly raised panels, are characteristics of wood, they are not considered defects and Just doors qld accepts no liability
* Just doors qld accepts no liability for any warp which does not exceed 5mm for doors up to 2100mm x 920mm, 6mm for doors over 2100mm x 920mm and up to 2340mm x 920mm, and 8mm for doors up to 2340mm x 1200mm, being the minimum considered a defect under applicable Australian Standards. Doors in excess of 2340mm x 1200mm are not guaranteed against warp. The term warp refers to distortion within the door itself, not in relation to the jambs or frame in which it is attached
* Just doors qld warranty does not apply to claims for warp where the door is not hung properly or does not swing freely or for an external door painted in dark colours as per LRV standards
           LRV: Door that are light reflective colours (White—LRV approximate 5); are recommended for Entry Doors this will reduce the possibility of the door twisting, warping or bowing due to weather, heat or sunlight.  Dark colours may void the Just door qld or manufacturer warranty if their reflective rating is below 50 LRV may not be warrantied. The same colour / stain should be used on all six surfaces to prevent warping
* Where under the Just doors qld warranty an item is to be replaced or repaired, the liability of Just doors qld will be limited to replacement with an unfinished equivalent item to repair to unfinished
* To the extent permitted by law and subject only to any express exceptions contained in the Just doors qld Warranty, Just doors qld will not be liable for physical or financial injury, loss or damage or for consequential loss or damage of any kind arising out of the supply, assembly, installation or operation of the items or the supply of the services or arising out of negligence by Just doors qld or in any way
* Doors that are installed in a fully exposed situation including opening out doors will not be warranted unless there is adequate overhead as per guild.

3.1-weathering

* As minor shrinkage and swelling of components, particularly raised panels, are characteristics of wood, they are not considered defects and Just doors qld accepts no liability

*constant ongoing maintenance (staining or painting) is required to keep all newly exposed areas covered from weathering during this period which we call SETTLING IN

*On ALL solid timber door options especially solid meranti & merbau timber doors, weathering is a natural process. This process can cause the timber to shrink, crack & split (hairline cracks & splits can apear) this is to be expected within the first few months after installation as the timber is still weathering within this period. As this is the nature of solid timber, these occurrences are not covered under warranty unless it impeeds the doors funtionabilty.

*direct sunlight on all timber doors will void all warranties, even if adequate coverage is in place, solid timber doors shouldn't never receive the suns full direct sunlight 

4-Cancellation of Order
* As Just doors qld starts processing your order promptly after a site measure or online order is completed,a cancellation of the whole or part of you order will cause loss to Just doors qld
* Because of this, if you cancel the whole or part of you order for any reason that is not based on a statutory right or a warranty claim, Just door qld reserves the right to deduct from any refund or credit due to you 15% of the price of the cancelled part of the order
* Refunds will be returned within 21 days
* Just doors qld will accept such a cancellation only if you notify Just doors qld prior to the onsite measure of your door or 24 hours from online order 

*Special orders are none refundable, doors ordered from pre order pages are none refundable as theses items are specifically ordered in items (not a stocked item) theses items are not refundable so we recommend calling before making any online orders 

*wrong size doors, handles or locks are none refundable so please make sure you order the correct size, please call us if your unsure and we can help before you make the order

*Custom made doors are none refundable, as soon as your order is placed we order all materials to make sure our lead time are as fast as possible cancellations of theses orders will cause lose to Just doors qld and are none refundable 

*Re stocking fee of any return materials will carry a 15% charge of the total amount of order 

4.4- DELUXE made doors can only be cancelled or amended within 24 hours of site measure
* Timber is a natural material and colour, texture and grain variation can occur.  These are not considered defects

All our products come with warranties please see Hume doors, Corinthian doors, handle house & things, nbat,bunnings, Brisbane timber doors & windows, builders direct warehouse, goldcoast doorland, distinction doors for additional information on product warranties & overhead protection requirements, we only supply and install,We do not manufacture any of our products,all our images are directly taken from our suppliers so you know exactly what your paying for, all added images of frames and perimeter seals are for your reference

Just Doors Qld offer a 4month warranty period on all door installs & workmanship, Just doors Qld will fix any issues incurred in this time due to installing faults or workmanship

*covered items included in this warranty period are limited to installation and workmanship issues only, this includes handle and Lock fitment & adjustment, hinges and screw adjustments, Rolla latch and door closer adjustment, silicon and sealing, door alignment and door gaps 

Movement or expansion of materials or the house is NOT covered and additional fees will apply to fix issues 

*Damage to doors, frames, architraves, staining or paint are NOT covered in this 4 month warranty additional costs will apply to fix 

5- Payment plan terms & conditions of acce

5-*Just doors payment plan is done by Just doors qld Pty Ltd, all payments and invoices will be outlined by them and sent directly to you, you will receive Upto date receipts of payments 

5.1- all payments are due on the dates supplied by Just doors Qld PTY LTD, with final payment due on completion of job 

failure to make theses payments on time will put back your install date and extra charges will apply if the final payment is not Made on or by the end of the day of the completion date 

5.2- A 2% daily fee will be charge to all late final completion payments 

5.3- the door the supplied products all remain the property of just doors qld until final payment is made

5.4- By accepting your written quote provided by Just Doors QLD & making your deposit payment, you are hearby accepting the terms & conditions including warranty terms outlayed by Just Doors QLD as noted in the "About Our Products & Warranties" section.